Privacy Policy

At Selvra, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the terms mentioned in this Privacy Policy.

Information We Collect

We may collect the following information from customers:

Full name
Email address
Mobile number
Shipping and billing address
Payment details (processed securely through third-party payment gateways)
Device information, browser type, IP address, and browsing activity on our website

We only collect information that is necessary to process orders, improve customer experience, and provide better services.

How We Use Your Information

Your information may be used for:

Processing and delivering orders
Customer support and communication
Sending order updates and tracking details
Improving website functionality and user experience
Preventing fraud or unauthorized transactions
Marketing and promotional communication (only if consent is provided)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Payment Security

All payments made on our website are processed through secure and trusted payment gateways. We do not store complete debit card, credit card, or banking details on our servers.

We take reasonable security measures to protect your information against unauthorized access, misuse, or disclosure.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and personalize your experience.

You may choose to disable cookies through your browser settings, although some website features may not function properly afterward.

Third-Party Services

We may work with third-party service providers for shipping, payment processing, analytics, and marketing purposes. These providers only receive limited information required to perform their services and are expected to maintain confidentiality.

Data Protection

We implement industry-standard practices to protect your data. However, while we strive to use commercially acceptable methods to secure your information, no online platform can guarantee absolute security.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your information, subject to legal obligations
Opt out of marketing communications at any time

For any privacy-related concerns, customers may contact us directly through our official communication channels.

Policy Updates

Selvra reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon being posted on the website.